McEuen Group Computer Administration

This page is to document common computer administration tasks for future reference.

Installing a new computer

Here is a checklist of operations for installing a new computer in the network.

  1. - Plug in computer to power and ethernet
  2. - Get free Symantec antivirus from CIT, using your cornell login.
  3. - Run windows update. Set update to automatically download, but manually install software.
  4. - Set computer name/Join group domain. Right click My Computer, and select properties. Click on the Computer name tab. Enter a description of the computer. Click “change”. Enter computer name. e.g. “Cyrano”. Click “Domain” and enter “mceuen2.ccmr.cornell.edu”. You will be asked to log in to the network. Use the “mceuenadmin” account and password.
  5. - Register computer with CCMR
  6. - Install laboratory software

Details:

Can't connect to network

Check if other computers can connect.

  1. - if yes:
  2. - Check if the offending computer firewall is on.
  3. - if yes: The firewall is probably blocking outgoing connections. Turn it off and see if you can connect. Set the firewall to allow IPs: 192.168.101.xxx (0-255)
  4. - if no:
  5. - Check the DNS server on Caliban.
  6. - If the DNS server is down, reboot the system. Figure out why the DNS server is down, or email Mark in CCMR IT, to come and fix it.

Installing new printers

We want to pipe all printer operation through Caliban. Here is how to install the new printer.

  1. - Plug in new printer and tell it to print a configuration profile. This includes the IP address that is assigned by the network.
  2. - On Caliban, go to Printer Server, and select install new printer.
  3. - Select install local printer
  4. - Select TC-IP port and hit ok
  5. - Enter IP address mentioned on the printer configuration, and give it a name.
  6. - A list of all printer drivers will pop up. Select the make and model of the printer from the list, and hit ok.
  7. - Print a test page
  8. - If the server can print, then go to another computer, and look up the new printer under caliban-home.
  9. - Double click on new printer, and test printing on other computer.
  10. - Tell the rest of the group what to do.

Symantec Backup Exec

To manually delete a backup set: Find the relevant media by looking up when the backup started and stopped in the job history. You can confirm it by opening windows explorer, sorting by date modified, and selecting all of the media files going up to the first one that is less than 10 GB in size. Associate the media with the “Retired” media set, then delete them from the Backup Exec database. This does not delete the corresponding files, so you will need to find and delete those manually in windows explorer.

To resume a backup after it has been queued: Go to “devices”, right click on the device with the little exclamation mark on it, and click pause twice. This will make the device available for use, and the job should now say “running”.


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